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How To Raise A Support Ticket In Ideastack

In our everyday life, all of us come across numerous troubles, some issues we control on our own however to address a few, we want some kind of help or guidance within the form of assistance.the same goes actually for our professional lives. when we encounter any issue related to products- software programs, hardware, or services that immediately affect our business or working, we expect prompt help and assistance from the service company.For the service company, “support” is its organizational backbone as it’s far from the system which helps it gain customers’ belief and appreciation with the aid of assisting them out rapidly in hard & urgent conditions.Most companies offer a couple of modes of support for customer difficulty resolution. Ideastack gives three prompt support structures –live chat, cellphone, and support ticket.Follow Steps 1-2 if you want to login to the client areaFollow Steps 1-8 if you want to create a support ticketStep 1: Visit your client area By going to https://ideastack.com/ or by using this URL: https://ideastack.com/order/clientarea.php            Step 2: Log in with your registered email & password
Step 3: Click on an open ticket
Step 4: Select the type of department you want to get help from, kindly select the relevant ticket type this will help us to assign a relevant support member.
Step 5: Fill the relevant information related to your problem & Select the Related product you want to send the support ticket for  select the priority settings too (High level=2 hrs, Middle level=2 to 4 hrs, Low level=4 to 6 hrs)
Step 6: If possible attach a screenshot of your issue as well this will help our support team understand your issue more clearly and get a resolution on the same.
Step 7: Submit the ticket– Once you have filled in all the details to raise the ticket, do recheck the details and click the tab-Submit Ticket.
Step 8: Support Ticket is generated– After you click Submit Ticket, a new support ticket is generated which automatically moves to the relevant department and admins start looking into it to resolve the issue ASAP.
To know more visit Ideastack.

Ideastack: Providing a wide Range of World-class Server Hosting Services

Dedicated Server

When you believe of a web hosting overhaul supplier in India which offers world-class hosting solutions, you should think Ideastack. This firm has emerges as one of the best web hosts because it has productively provided a wide collection of hosting solutions to customer enterprises across different manufacturing verticals.

It was founded in 2000 and since then, it has strived to offer world-class hosting plans and performance ambitious solutions to its clients. It boasts of a better cloud communications with state-of-the-art data. The main reason at the back their achievement has been their approach towards making businesses seize new growth opportunities and enter into new markets flawlessly.

Web Server

Ideastack has grown into one of the most dependable world-class dedicated server hosting source because of its technological expertise. It offers only tried-and-tested solutions which have been urbanized by Microsoft Certified Professionals. When you sign up with Ideastack, you can also benefit from their 24×7 technological staffs which adopt the most recent technologies for better presentation.

Customer enterprises find Ideastack services dependable because of their exceptional technical support; they will make sure that all your server-related issues get determined without delays. You can get in contact with their client service agent through live chats, emails and phone call. This web host is dedicated to offering the finest customer services within the hosting industry.

Ideastack

Customer enterprises are likely to be faced with server related trouble from time to time. So, when you sign up with Ideastack you can be sure of getting end-to-end preservation services. Their experts will take care of usual security updates, upgrades for the hardware and software, downtime resolutions, traffic treatment issues etc. This fresh clients to use their capital to focus on other vital areas of their business.

MICROSOFT HELPS FIXING DESKTOP FLAWS FOR WINDOWS 10

In response to escalating cyber threats, Microsoft has taken proactive steps by releasing new patches to address critical vulnerabilities in Windows 10.

These updates are particularly aimed at mitigating risks associated with wormable vulnerabilities, which have been a growing concern for users and the Microsoft Security Response Centre (MSRC).

The Nature of Previous Hacker Attacks

Attackers, exploiting these vulnerabilities, previously targeted unpatched Windows systems through the Remote Desktop Protocol (RDP). They sent specially crafted requests to the remote service of these systems.

Upon successful exploitation, they gained the ability to modify, view, or delete data and could even create new user accounts with full user or administrative rights.

Microsoft

Microsoft's Response to the New Patch

Acknowledging the severity of these issues, Microsoft has released a patch to counteract two significant flaws. Emphasizing the urgency, they stated, “Users are urged to patch” to enhance their device’s security.

By applying these patches, users can safeguard their devices from potential attacks, protecting their data from unauthorized access and exposure.

The Significance of This Patch

The release of this patch demonstrates Microsoft’s commitment to cybersecurity and its ongoing efforts to protect Windows 10 users from emerging threats.

It is an essential step in fortifying the security infrastructure of Windows 10 against sophisticated cyber-attacks.

Addressing Previous Vulnerabilities: The Case of BlueKeep

Three months ago, Microsoft addressed a flaw known as BlueKeep. This vulnerability posed a significant threat as it allowed threat actors to create malware that could spread across Windows devices running vulnerable RDS installations. The patching of BlueKeep was a critical move in preventing the widespread exploitation of Windows systems.

Bluekeep Attacks

Conclusion

Microsoft’s continuous efforts to release patches for Windows 10 are crucial in the battle against cyber threats. These updates not only enhance the security of individual systems but also contribute to the overall safety of the digital ecosystem.

Frequently Asked Question

Q1.What should Windows 10 users do in response to these patches?

Windows 10 users should immediately apply these patches to protect their systems from vulnerabilities.

Q2.How do these vulnerabilities affect users?

They allow attackers to access and modify data, create new accounts, and potentially take control of the system.

Q3.Are these patches a response to a specific threat?

Yes, they address specific wormable vulnerabilities that pose significant security risks.

Q4.What was the BlueKeep flaw?

BlueKeep was a vulnerability that allowed malware to propagate across Windows devices with vulnerable RDS installations.

Managed VPS :the improved VPS from Ideastack

VPS HOSTING

As businesses expand and their online presence grows more complex, the management of web hosting servers can become an increasingly time-consuming and specialized task. This is particularly true for those utilizing Virtual Private Server (VPS) or dedicated server hosting.

Managing your own VPS hosting can be costly in terms of time and expertise. This is where Managed VPS hosting steps in as a solution to save time, reduce costs, and ensure the smooth operation of your virtual private server.

Understanding Managed VPS

Managed VPS hosting represents a middle ground between complete autonomy and full reliance on hosting service providers. It combines the control and flexibility of a VPS with the convenience and expertise of managed services. Let’s delve into the details.

The Virtual Dedicated Server

A VPS functions like a dedicated server for its users. Installed on one computer, it can host multiple websites simultaneously. Each server operates independently, reducing the risk of one server’s issues affecting others. It requires just one operating system to function effectively.

The Essence of Managed Hosting

Managed hosting strikes the perfect balance between responsibility and assistance. It allows you full control of your VPS, including root access, while also providing the support of IT professionals.

This service model removes a significant burden from your shoulders, as your hosting provider handles complex and time-consuming server management tasks.

Managed VPS Hosting Advantages

With Managed VPS, you can enjoy the benefits of a VPS without the need for technical expertise. Your hosting provider takes care of server configuration, maintenance, software updates, and security patches.

This leaves you free to focus on other aspects of your business, making Managed VPS an ideal choice for those who aren’t tech-savvy.

Managed VPS Solutions

Ideastack offers Cheap VPS India and Managed VPS hosting that you can rely on. Our service comes with excellent customer support, staffed by experts in the field. We ensure that you get not only a superior product but also outstanding service.

VPS HOSTING

Conclusion

Managed VPS from Ideastack is an excellent choice for businesses looking to harness the power of a VPS without the associated complexities of managing it. It’s an ideal solution for saving time, reducing costs, and ensuring efficient operation.

Frequently Asked Question

Q1.What makes Managed VPS different from regular VPS hosting?

Managed VPS includes additional support and management services, taking the burden of server maintenance off your shoulders.

Q2.Is Managed VPS suitable for non-technical users?

Yes, it’s perfect for those without technical expertise, as the hosting provider handles all technical aspects.

Q3.How does Managed VPS hosting save time?

It eliminates the need for you to manage server-related tasks like updates and security, freeing up your time for other business activities.

Q4.Does Ideastack provide support for their Managed VPS services?

Absolutely, Ideastack offers top-notch customer support, ensuring reliable and efficient assistance for all your VPS needs.

Ideastack Offers host based backup

Host-based backup mostly comes in two types, known as Agentless Backup and Agent-based Backup is a new whir in the field of data recovery. People usually know the agents as small applications installed on the host server to run particular functions in a specific manner.

These applications (agents) are installed on the host server that the admin is required to backup. Agentless backup is the backup without the use of such agents. Whereas, Agent-based backup is backing up the information with the help of an agent or more.

Quite a few vendors claiming that they provide agentless backup, actually add an agent at the beginning of the process and delete it right before the entire backup is made. Surely the rest of the process does not involve any agents, but, in the end, you would not call it an agentless backup.

What is VMDK backup?

The need for Agent-based backup

When choosing an Agent-based backup as a service, you would have to reboot your system after the install because the snapshot driver resides at the operating system kernel level and hence requires the OS to be restarted.

A plus point of an agent-based backup is, since it is loaded with the OS stack, it offers increased control and visibility of the host system that would not be immediately available in the case of Agentless backup. For example, agent-less backups typically need to traverse the file system to determine changes for incremental/differential backups.

This traversal could take longer and be more complex than compared to Agent-based backup which has CBT (Change Block Tracking) and the kernel level.

Agent-based backups rely on local resources to compress and pre-process data before transmitting data across the network to the storage device (NAS/SAN, local USB drive, or remote host).

In comparison, Agentless backups rely more on network resources to transmit application commands across the network as well as data between the target and storage device. If your local network bandwidth is hardly enough to fulfill your needs, then additional network traffic from agent-less backups could impact local network performance.

R1 Soft

The Software we provide is R1 Soft Server Backup Manager. It is a near-continuous backup application for Windows and Linux computers. It provides user scheduled continuous disk-Based online backups for more than one Windows or Linux server.

Every time a user scheduled backup is acted out, Delta Encoding deltas are transmitted to a backup archive efficiently creating a virtual Disk Image. Continuous Data Protection can restore previously captured disk images to another disk efficaciously replicating the structure and contents to a new disk. Individual files inside of a disk image can be restored to their original location or an alternate computer.

Conclusion

Buy backup services from Ideastack to secure your data!

Frequently Asked Questions

Q1. What is the difference between host level backup and guest level backup?

The DPM protection agent can be installed at both the host and guest level to ensure data protection. At the host level, the agent is installed on the Hyper-V host server or cluster and provides protection for all virtual machines and data files that are running on that host. On the other hand, at the guest level, the agent is installed on each virtual machine to protect the specific workload present on that particular machine.

Q2. What is VMDK backup?

When it comes to backing up a VMDK volume, it typically involves duplicating the virtual disk and transferring it to a different location. However, there are crucial points to consider. Many commercial backup solutions concentrate on creating VM clones or snapshots and may not enable the backup of virtual disks independently.

Q3. What are the different types of virtual machine backups?

There are 03 types of VM backup: full, differential, and incremental. A relatively new addition to the mix is the forever incremental backup.