- \n
- Even if you don’t get a structured <\/span>service level agreement (SLA)<\/b> from a service provider during the <\/span>pre-sales period<\/b>, if you’re a company you can get one before you commit to some kind of <\/span>service <\/b>like this.\u00a0<\/span><\/li>\n
- At a minimum, this form of <\/span>agreement<\/b> will provide information regarding the <\/span>quality of service<\/b>, how often you are expected to bring down the <\/span>service for maintenance <\/b>or scheduled or unplanned downtime. Are they truly <\/span>24\/7<\/b>, every day of the year, or do they have conditions under which they are not always available?\u00a0<\/span><\/li>\n
- Backup and restore<\/b> will rarely see <\/span>guaranteed<\/b> speeds and results<\/b>. But you should certainly look for service providers to be able to measure as a <\/span>practical approach <\/b>beyond the contract, either during the pre-sales phase or during the initial deployments.<\/span><\/li>\n<\/ul>\n
[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”When are backups made?” tab_id=”1584167417802-63ceb8db-73aa”][vc_column_text]Backups <\/b>start at midnight and are <\/span>performed daily<\/b>. <\/span>Backups <\/b>are stored on-campus and maintained for 30 days.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”How do I know if my backups are successful?” tab_id=”1584344531353-9ba4f5aa-1ae9″][vc_column_text]On site or in the cloud, it is always good practice to test your backups and I strongly recommend that you do so on a regular basis.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”What will happen if I hit my maximum storage allocation?” tab_id=”1584344582733-99267cd6-f690″][vc_column_text]You will receive an email or call from our support team to upgrade your plan.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/3″][vc_column_text]
![\"\"](\"https:\/\/ideastack.com\/wp-content\/uploads\/2021\/01\/bckp.svg\")
<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_tta_accordion style=”modern” spacing=”5″ gap=”15″ c_icon=”” active_section=”0″ no_fill=”true” collapsible_all=”true”][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”Is online backup a legitimate option for a midsized business?” tab_id=”1584167762150-5b1998a6-2e5b”][vc_column_text]This is a <\/span>direct hit <\/b>for small businesses. This form of <\/span>service <\/b>to organizations is a really <\/span>good deal<\/b>. <\/span>Powerful advantages <\/b>can also be seen in <\/span>medium-sized companies <\/b>with less than 1,000 workers and a <\/span>traditional home backup solution <\/b>but with most of their workforce remote. So, it’s been a <\/span>great surprise <\/b>to see the technology adopted for different purposes by a <\/span>wide range <\/b>of company sizes, but when you look at the cause of why you’re doing it, many of the <\/span>root causes <\/b>are very similar. It has to do with the difficulty of <\/span>handling backups <\/b>and places where <\/span>backup managers <\/b>or individuals are not generally trained or certified to do simple <\/span>day-to-day activities<\/b>.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”Where are my backups?” tab_id=”1584344625243-23c5730d-2569″][vc_column_text]Your backups are stored safely in our tier 4 data center in USA & INDIA Location.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”How frequently should I be backing up?” tab_id=”1584344662722-cc496a19-093a”][vc_column_text]If you are making any major changes in your data then you should take a backup every 3 days.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” el_class=”padding_top50 padding_bottom50″ css=”.vc_custom_1610364967385{background-color: #d7e3f7 !important;}”][vc_column][vc_column_text]<\/p>\nSSL CERTIFICATE FAQ<\/span><\/h1>\n
[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” css=”.vc_custom_1610364973262{background-color: #d7e3f7 !important;}” el_id=”ssl_certificate”][vc_column width=”1\/3″][vc_tta_accordion style=”modern” spacing=”5″ gap=”15″ c_icon=”” active_section=”0″ no_fill=”true” collapsible_all=”true”][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”What is SSL?” tab_id=”1584169598871-2323f1d5-f69d”][vc_column_text]SSL stands for Secure Sockets Layer<\/b>, an encryption technology that was originally developed in the <\/span>1990s by Netscape<\/b>. <\/span>SSL<\/i><\/b><\/a> creates an encrypted connection between your <\/span>web server <\/b>and the <\/span>web browser <\/b>of your visitors allowing for the transmission of <\/span>private information <\/b>without eavesdropping, data tampering, and message forgery problems.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”Do I Need An SSL Certificate For My Website?” tab_id=”1584169599049-12478148-4c4b”][vc_column_text]Yes,<\/b> if you ask the visitors for some <\/span>personal information<\/b>. Most shoppers online are very cautious and would like to know that their <\/span>information is secure<\/b>. There are two important things about using an SSL certificate:\u00a0<\/span><\/p>\n
- \n
- Encryption of sensitive<\/b> data such as credit card numbers and personal information (name, address, username, password, etc.).\u00a0<\/span><\/li>\n
- Any assurance to your customers that you are <\/span>trustworthy <\/b>(this can’t be assured by the process of obtaining an SSL certificate, but it can make it more likely which is part of why visitors get the perception).<\/span><\/li>\n<\/ul>\n
[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”Why SSL?” tab_id=”1584169599195-2bb86b01-570b”][vc_column_text]SSL<\/b> is the foundation of our <\/span>secure <\/b>Internet and <\/span>protects <\/b>confidential information as it moves across <\/span>computer networks <\/b>around the world. <\/span>SSL is important to protect your website as it does not handle <\/span>confidential information <\/b>such as credit cards. This offers anonymity, basic protection and data integrity for both your websites and the <\/span>personal information <\/b>provided by your users.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”What are the Features of SSL Certificate?” tab_id=”1584169599330-d2385606-c62d”][vc_column_text]There are many different types of <\/span>certificates <\/b>and many different <\/span>features <\/b>of the <\/span>SSL certificate <\/b>that you will need to <\/span>understand <\/b>to obtain the appropriate <\/span>SSL certificate<\/b>. The most <\/span>important distinction <\/b>to make is that you need a <\/span>high certificate <\/b>of assurance, a low certificate of assurance or an EV certificate.<\/span><\/p>\n
[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”What is an SSL Certificate?” tab_id=”1584169599558-f5ec0938-fcb5″][vc_column_text]An <\/span>SSL certificate <\/b>is a bit of code that provides <\/span>protection <\/b>for online communications on your <\/span>webserver<\/b>. When your secured website is contacted by a web browser, the<\/span> SSL certificate<\/b> enables for an <\/span>encrypted connection<\/b>. It’s kind of like wrapping a message in an envelope until it’s delivered by the <\/span>mail<\/b>.<\/span>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/3″][vc_column_text]
![\"\"](\"https:\/\/ideastack.com\/wp-content\/uploads\/2021\/01\/SSL.svg\")
<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_tta_accordion style=”modern” spacing=”5″ gap=”15″ c_icon=”” active_section=”0″ no_fill=”true” collapsible_all=”true”][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”How does SSL make my website more trustworthy?” tab_id=”1584169600710-2312a8dd-cd93″][vc_column_text]An <\/span>SSL certificate <\/b>includes validated website details it <\/span>secures <\/b>to help users ensure they <\/span>connect <\/b>with your <\/span>website<\/b>. <\/span>Extended Validation <\/b>is the <\/span>highest <\/b>authentication level in the industry and provides consumers with the most <\/span>visible assurance<\/b>: The <\/span>address bar <\/b>in high-security browsers turns <\/span>green<\/b>.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”Does authentication really matter?” tab_id=”1584169600878-47f8144a-0ab7″][vc_column_text]Authentication ensures <\/b>the identification information found in your <\/span>SSL certificate <\/b>has been checked by a trusted third party, ensuring consumers that your site is actually your site. Fraud and identity theft issues have made consumers more likely to <\/span>share personal data <\/b>with new websites. However, <\/span>86% <\/b>of <\/span>online shoppers <\/b>feel more secure when using <\/span>security measures<\/b>, such as a trust mark, to enter personal details on sites.<\/span><\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”What is a certificate authority?” tab_id=”1584169601037-5fb3afd4-f0b3″][vc_column_text]An <\/span>SSL certificate <\/b>serves as an online World credential. Each <\/span>SSL certificate <\/b>identifies a particular domain and <\/span>Web server <\/b>uniquely. <\/span>Trusting <\/b>a certificate is based on <\/span>confidence <\/b>in the company that issued it. <\/span>Certificate <\/b>authorities provide a variety of methods to <\/span>verify information <\/b>provided by <\/span>individuals <\/b>or <\/span>organizations<\/b>.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”What type of encryption does SSL use?” tab_id=”1584169601239-42e7a63e-bb8c”][vc_column_text]RSA Asymmetric Encryption<\/b> and <\/span>Symmetric Encryption <\/b>work on SSL \/ TLS Certificate. Where Asymmetric Encryption assists in creating a <\/span>safe client-server connection <\/b>and Symmetric Encryption to <\/span>securely share information <\/b>over the already established secured connection, often called as <\/span>“SSL Handshake”<\/b>.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”What are the benefits of SSL?” tab_id=”1584169601441-d5034b08-cdfe”][vc_column_text]SSL <\/b>is the abridged type of <\/span>Secure Socket Layer<\/b>. For e-commerce sites, this authentication offers well being on the <\/span>system<\/b>. On a convention on the <\/span>web<\/b>, this is one specific segment that is imperative for <\/span>protecting <\/b>the customer\u2019s data. <\/span>Legitimate parts <\/b>of the server of a site are checked by the SSL endorsement. <\/span>Read More[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” el_class=”padding_top50 padding_bottom50″][vc_column][vc_column_text]<\/p>\n
SECURITY SERVICES FAQ<\/h1>\n
[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” el_id=”security_service”][vc_column width=”1\/3″][vc_tta_accordion style=”modern” spacing=”5″ gap=”15″ c_icon=”” active_section=”0″ no_fill=”true” collapsible_all=”true”][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”What is Cyber-security?” tab_id=”1584170745271-b0aae3dc-a99b”][vc_column_text]Cybersecurity <\/b>refers to the computer network <\/span>security<\/b> specialization which consists of technologies, policies, and procedures which <\/span>protect <\/b>networked computer systems from unauthorized use or harm. Generally speaking, issues related to cybersecurity can be divided into <\/span>two complementary areas<\/b>:\u00a0<\/span><\/p>\n
- \n
- \n
- \n
- Cyber attacks<\/b>, which are basically offensive and focus on network penetration techniques.<\/span><\/li>\n
- Cyber defenses<\/b>, which are essentially defensive and highlight countermeasures designed to prevent or minimize cyber attacks.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”What is a cyber threat?” tab_id=”1584170745450-f13fa396-b3df”][vc_column_text]A possible <\/span>cyber threat <\/b>that can be given a <\/span>probability of occurrence <\/b>and can be used for <\/span>cyber risk assessment<\/b>.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-plus-circle” add_icon=”true” title=”What is malware?” tab_id=”1584170745642-a9c20cb3-e568″][vc_column_text]Malware <\/b>is an umbrella word derived from <\/span>
- Cyber defenses<\/b>, which are essentially defensive and highlight countermeasures designed to prevent or minimize cyber attacks.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
- Cyber attacks<\/b>, which are basically offensive and focus on network penetration techniques.<\/span><\/li>\n
- Any assurance to your customers that you are <\/span>trustworthy <\/b>(this can’t be assured by the process of obtaining an SSL certificate, but it can make it more likely which is part of why visitors get the perception).<\/span><\/li>\n<\/ul>\n
- At a minimum, this form of <\/span>agreement<\/b> will provide information regarding the <\/span>quality of service<\/b>, how often you are expected to bring down the <\/span>service for maintenance <\/b>or scheduled or unplanned downtime. Are they truly <\/span>24\/7<\/b>, every day of the year, or do they have conditions under which they are not always available?\u00a0<\/span><\/li>\n